Frequently Asked Questions
Everything you need to know about your AllotMate Essentials experience.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically manufactured?
Yes, AllotMate Essentials is committed to ethical fashion. We partner only with factories that guarantee fair wages, safe working conditions, and sustainable production practices.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.